Ryan and his colleague Susan Pak discuss digital transformation in the retail industry with Etienne Mérineau, cofounder of HeyDay. The conversational AI platform was recently acquired by another Canadian business, Hootsuite. Mérineau discusses how technology has reshaped the brand experience and ways retailers can stay relevant.
Ryan’s Rants & Raves is a podcast series on fashion, design and all things Québec produced by the Québec Government Office in New York and hosted by Fashion Attaché Ryan McInturf.